Alpaca Beanie "Jane"
All orders are shipped worldwide via our partner shipping service providers. Outside the EU, taxes and customs duties may apply to the buyer.
You can return all your items within 14 days of delivery .
More information can be found here .
frequently asked Questions
-
We strive to get your package ready for dispatch and to hand it over to our logistics partners as quickly as possible. Shipping usually takes between 2-5 working days . Please note that due to increased order volumes (e.g. special sales promotions), delivery times may be slightly longer. We thank you for your patience and understanding.
-
Orders with a value of €350 or more are free of shipping costs within Germany and Austria.
If the value of the goods is less than €350, shipping within Germany costs €4.99. You can find a complete overview of all shipping costs for the respective countries HERE .
-
Of course, you can return or exchange your order within 14 days of receiving your order.
- The return & exchange policy only applies to unworn, unwashed and flawless items from which the labels have not been removed.
- An exchange can only be made for the same item in a different size. Exchange for another color or another item is not possible.
- Please note that a free exchange can only be made once for the same item in a different size.
- The return & exchange policy only applies to unworn, unwashed and flawless items from which the labels have not been removed.
-
We ship worldwide!
You can find a list of all countries and the respective shipping costs here.
However, additional customs and import costs may apply to countries outside the EU. These are to be paid directly by the customer.